Returns & Exchanges

At DESIGNME Hair, we want you to love your hair care experience; if you are not completely satisfied with your purchase, you may return your products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.